Complaints Register

Complaints

Complaints Register - InsurancePolicy.ae

At InsurancePolicy.ae, we are committed to transparent, fair, and responsive service for all our clients. If you have a concern, complaint, or feedback regarding any of our insurance products or services, we take it seriously and strive to resolve it promptly.

This Complaints Register provides a clear way for you to submit your complaint and track its resolution. Your feedback helps us improve our services and maintain the highest standards of customer care.

For any complaints or feedback on your insurance policy, kindly get in touch with us using below protocol:

Telephone: 04-357-7997
E-mail: compliance@pib.ae

Complaints Register Form:Complaints Register Form

To read more on our complaints resolve procedure please click below.

Complaints Handling Procedure: Complaints Handling Procedure

“Further complaints or escalations can be directed to DHA” on ipromes link – https://www.isahd.ae/Home/Ipromes “

Contact details of the Central Bank of the U.A.E –

Telephone: 800CBUAE(22823)
E-mail: consumerhappiness@cbuae.gov.ae

Contact details of Dubai Health Authority –

Telephone: 800-342
E-mail:wasselsotak@dha.gov.ae

faqs

Frequently asked questions

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